Quality Assurance Performance Improvement
Designing and implementing performance improvement plans for you
Quality Assurance Performance Improvement (QAPI) is a data-driven and proactive approach to enhancing quality improvement.
Quality Assurance (QA) is the process of defining the standards for service quality and outcomes, and ensuring they are constantly met. QA is a continuous process that identifies the organization’s performance levels, including potential risks and areas where standards are not met, with a focus on maintaining world-class quality.
Performance Improvement (PI) is the continuous study and refinement of organizational processes to enhance achievements and reduce or prevent drawbacks. PI identifies growth opportunities and tests new strategies to address persistent issues and barriers to improvement.
QAPI in healthcare organizations
Effective QAPI programs are critical to improving the quality of life and quality of care of the services delivered in healthcare organizations. At Access-Salud we have developed a general framework for implementing a QAPI program based on five key elements of effective quality management:
- Design and Scope
- Governance and Leadership
- Feedback, Data Systems and Monitoring
- Performance Improvement Projects
- Systematic Analysis and Systemic Action
Our QAPI department will help your organization adopt a proactive approach to continuously enhance care and engagement with your residents, caregivers, and other partners. At Access-Salud we can help you define and implement your QAPI plan through the following steps:
Plan
Identify areas of opportunity and decide on changes to make.
Do
Implement changes on a small scale.
Measure
Ascertain any change in performance.
Analyze
Examine resulting data from the change’s introduction.
Act
If the change was successful, implement it on a wider scale and continuously assess results. If the change does not work…
Benefits
- Count on a specialized team with a proven trajectory on improving businesses’ practices and overall performance.
- Transform your vision into an actionable improvement plan.
- Avoid the need for a new department within your business.
- Focus resources on specific actions to elevate your practice to the next level.