For your patients who require some extra considerations

Our Care Management department looks after patients that require special attention. We set up a coordinated plan of care and services considering the specific conditions and needs of the patient to reduce the need of medical services by:

Manejo de cuidados

The process

Our Care Management staff works alongside patients and on-site caregivers to identify attainable health goals and effectively manage their needs, supporting the patients’ improvement by handling every step along the way of solving a specific problem or need that may arise through an effective plan of action:

Proceso

Receiving patient’s specific request.

Proceso
Proceso

Checking providers covered by patient’s insurance that could solve the issue.

Proceso
Proceso

Contacting them and setting up a solution for the patient.

Proceso
Proceso

Following up on request completion and patient satisfaction.

This plan is created to streamline the handling times of the different requests so that they are completed sooner, ensuring the patient’s satisfaction, and relieving the medical practitioner of the need to manage them so that they can focus on what they do best: taking care of their patients.

Benefits

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